How long does shipping take
We aim to ship out any orders with 1 to 2 working days. Once an order has been shipped, the delivery time will depend on the postal service you have selected.
UK 1st class is 1-2 working days and Guaranteed 4pm is next day.
You can find more information regarding Royal Mails UK shipping services here: https://www.royalmail.com/sending/uk
Most international mail is estimated 4-7 working days (Excluding any time it takes to clear customs)
EU mail is an estimated 3 – 5 working days.
You can find more information regarding Royal Mails UK shipping services here: https://www.royalmail.com/sending/international
What is the returns policy
Please read our returns policy here, some items such as the microchip implants by Dangerous Things (xEM, FlexNT etc) have their own dedicated policy.
What happens if my Implant by Dangerous Things or Vivokey is faulty
Dangerous Things implants and Vivokey Implants Have their own lifetime warranty. Most importantly:
“If there is a problem with the device, the customer may return it for testing. If the device is found to be faulty, a full refund will be issued. You may return it directly to Dangerous Things for testing. If the device is found to function appropriately, Dangerous Things will return it directly to the customer and it will be up to the customer to determine what to do with the device. The returned device will not be re-sterilized by Dangerous Things, this will be up to the customer.”
Please read our returns policy for more information.
Who can I contact to book in an implant installation
Check your local KSEC Cyborg Centers to find their contact information.
There are no local KSEC cyborg centres near me, what are my options ?
If we do not have any local KSEC Cyborg Centres near you currently, you can ask a local professional to contact us regarding KSEC partnerships at [email protected]. Alternatively we sell Implant kits for you to Install yourself or take into a professional to do so.
How do I become a KSEC Partner or cyborg centre ?
Contact us at at [email protected] for more information.
Buying lockpicks and related tools, is it safe to do so ?
Please ensure that you have checked all local laws in regards to the purchase and ownership of lock picks in your area before you buy a lock pick set. It is your responsibility.
Sparrows, KSEC, Kai Castledine or their employees cannot advise you on the legal nature of lock picks in your area, please do not ask. By placing an order, the buyer asserts that the products will be used in a lawful manner and that they are of legal age.
For more information, please refer to our T&Cs